This policy applies to all interactions between you and Fox Lennox, whether through our website or services. By using our website or services, you consent to the data practices outlined in this policy.
- Definitions and Interpretation
For the purposes of this policy, the following definitions apply:
| Expression | Meaning |
| “Services” | Services provided by Fox Lennox, including but not limited to memberships, consultations, and related services. |
| “Cookie” | A small text file placed on your device when you visit our site, used to enhance your experience. |
| “UK and EU Cookie Law” | The Privacy and Electronic Communications (EC Directive) Regulations 2003 and amendments. |
| “Personal Data” | Any information that identifies or could identify you, as defined under the GDPR. |
| “You” | The user of our website or services. |
| “Website” | The Fox Lennox website and any related subdomains. |
| “We/Us/Our” | Fox Lennox, the owner and operator of this website and services. |
Information About Us
2.1 Company: Fox Lennox is the data controller responsible for your personal data.
2.2 Contact Information: You can contact our Data Protection Officer via email at enquiries@foxlennox.com or by post at Fox Lennox, 85 Great Portland Street, First Floor, London W1W 7LT
- What Does This Policy Cover?
This policy applies to all personal data provided to us through our website, email, phone, or any other communication channels. Please note that external websites linked from our site are not governed by this policy, and we recommend reviewing their privacy policies. Our website and services are intended for users aged 18 or older, and we do not knowingly collect data from minors.
- Your Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
- Right to Information: Know how we collect and use your data.
- Right to Access: Request access to your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Restrict how we use your data.
- Right to Data Portability: Request transfer of your data.
- Right to Object: Object to certain uses of your data.
- Right to Withdraw Consent: Withdraw your consent to data processing at any time.
If you have concerns about how we handle your personal data, please contact us. You may also lodge a complaint with the UK Information Commissioner’s Office or your local supervisory authority.
- What Data Do We Collect?
We collect the following types of data:
- Identity Data: Name, marital status, date of birth, gender, etc.
- Contact Data: Billing address, email, phone number.
- Demographic Data: Postcode, preferences, interests.
- Service Data: Information relevant to providing our services, such as lifestyle preferences.
- Financial Data: Payment details.
- Usage Data: How you use our website and services.
- Marketing Data: Preferences in receiving marketing communications.
We may also collect sensitive data, such as racial/ethnic origins or sexual orientation, which you voluntarily provide.
- How Do We Use Your Data?
Your personal data will only be used when we have a lawful basis for doing so, such as fulfilling a contract with you, processing your consent, or pursuing legitimate business interests. Uses of your data include:
- Delivering our services to you.
- Managing payments and recovering debts.
- Improving our services.
- Administering our website and business.
- Sending marketing communications (with your consent).
We will retain your data for as long as necessary to fulfil the purposes for which it was collected, and we regularly review retention periods.
- How and Where Do We Store Your Data?
We may store your data outside of the European Economic Area (EEA). When we do so, we take appropriate measures to ensure your data is secure. Our data storage and processing practices comply with UK GDPR and applicable US laws.
We implement strict security measures to prevent unauthorized access to your data and will notify you of any data breaches when required by law.
- Do We Share Your Data?
We may share your personal data with trusted partners, including payment processors and service providers, to deliver our services. All third-party processors are bound to treat your data confidentially and securely. We may also share anonymized data for statistical purposes.
If required by law or in connection with legal proceedings, we may disclose your personal data to authorities.
- Changes in Business Ownership
If Fox Lennox undergoes a sale, merger, or business restructuring, your personal data may be transferred to new owners. You will be notified in advance if such changes occur.
- How Can You Control Your Data?
You can manage your marketing preferences and other data settings by contacting us. You can also opt-out of cookies or restrict data collection through your browser settings.
- Your Right to Withhold Information
You are not required to provide personal data to access parts of our website. However, withholding data may prevent us from delivering certain services.
- Accessing Your Data
You have the right to request a copy of the personal data we hold about you. We will respond to all legitimate requests within one month, though more complex requests may take longer.
- Cookies
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect site functionality.
We use third-party analytics services, such as Google Analytics, to collect anonymous usage data. This helps us improve our website and services.
- Contacting Us
For questions about this privacy policy or to exercise your rights regarding your personal data, please contact us:
- Email: enquiries@foxlennox.com
- Address: Fox Lennox, 85 Great Portland Street, First Floor, London, W1W 7LT
- Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on our website, and you are encouraged to review this policy regularly.